We have launched a project whose main goal is to transition the proven DIALOG method from the pilot phase into routine practice within the post-accident care system in two regions and to create a sustainable model for its operation and expansion to other regions.
The DIALOG method connects post-accident care professionals with individuals who have firsthand experience with a traffic accident, bringing greater empathy and psychosocial support to the system.
The project pursues six interrelated objectives:
Standardization of the method: Updating the methodology for long-term implementation in practice based on proven scenarios.
Strengthening professionals’ competencies: Conducting at least 20 workshops for a minimum of 100 staff members on empathy and reflective communication.
Stabilizing the community: Creating a functional and independent community of affected individuals in both regions.
Embedding in institutions: Involving emergency response units (Czech Police, Fire and Rescue Service, Emergency Medical Service), crisis centers, and other organizations in practical implementation.
Comprehensive evaluation: Assessing the impact on professionals’ practice and the post-traumatic growth of community members.
Sustainable model: Securing long-term funding through paid workshops.
Key outputs to be achieved within the project include:
Meeting the target number of supported individuals.
An updated DIALOG methodology based on evaluation results.
Conducting at least 20 DIALOG workshops.
A stable and self-sustaining community of affected individuals, capable of conducting further workshops even after the project ends.
Integrating the workshops into standard professional training.
A comprehensive evaluation demonstrating and defining the benefits of the DIALOG system.
The project DIALOG Post-Accident Care: A Community That Teaches the System to Feel, reg. no. CZ.03.03.01/00/23_051/0007200, is co-financed by the European Union.
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