The Post-Accident Care project is now part of the Záchranka app, offering quick access to information, contacts and support for people affected by road crashes when they need it most.
The Záchranka mobile application, which has been helping people in emergency and life-threatening situations for more than a decade, is now expanding its scope to include post-accident support. It newly integrates the Post-Accident Care project, providing users with quick access to essential information, contacts, and practical guidance.
Support that begins when emergency response ends
A road crash does not end when emergency services leave the scene. For many people, it marks the beginning of a challenging period filled with uncertainty, psychological stress, and health, legal and administrative issues.
The Post-Accident Care project responds to this phase and is available at www.ponehodovapece.cz.
Its goal is to provide clear and free information not only to crash participants, but also to their relatives and bereaved families.
Psychological impacts are common
Research shows that a significant number of people experience psychological difficulties after a road crash – including anxiety, sleep disorders, flashbacks, or fear of driving.
Access to reliable information at the right time plays a crucial role in coping with these consequences.
“Our goal is to deliver essential information to people exactly when they need it. After a crash, people often deal not only with their health, but also with what comes next – how to navigate the situation, where to turn, and whether what they are experiencing is normal,” says Veronika Vošická Buráňová, researcher and crisis intervention specialist at the Transport Research Centre.
Záchranka as a guide beyond emergencies
Integrating the project into the Záchranka app is an important step in making support available at the right moment and within a familiar environment.
“The Záchranka app has long helped people in life-threatening situations. It makes sense for us to extend its role to what comes after. A road crash often marks the beginning of a difficult period, and we want to provide reliable information and support even after the emergency phase ends,” adds Maria Brindzáková, spokesperson for the Záchranka app.
Further development and cooperation
The Post-Accident Care project will continue to develop in 2026, including cooperation with Integrated Rescue System units and regional partners in the Vysočina and Moravian-Silesian regions.
A pilot initiative called Dialogues will also be launched, connecting professionals with people who have experienced road crashes. The project will further focus on community building, awareness activities, and ongoing research.
From research to practice
The project is a direct outcome of research activities conducted by the Transport Research Centre, focusing on road safety and the impacts of traffic crashes on health and psychology.
Research identified a major gap: while emergency response works well, the post-accident phase has been fragmented and difficult to navigate.
The Post-Accident Care project translates research findings into clear, practical, and accessible support, offering verified information, contacts, and guidance to help people cope with the aftermath of road crashes.